iCent app was founded and developed by Ganesh Neelanjanmath a former international student in Canada
Not only did Ganesh live the international student experience, but he had also counseled many other students from India who were seeking information about how to study in Canada.
Ganesh arrived Canada in 2010 after first completing a bachelor of computer science engineering in India in 2005, and accumulating several years of varied work experience as a programmer, business analyst, and project manager, first in India and later in Spain. Most of his Spanish experience involved working for educational institutes – that’s when he realized how many students go abroad to study and got interested in having a similar experience.
“I came to understand that Canada is truly multicultural, and nowhere more so than in the Toronto area” – Ganesh Neelanjanmath
In its initial launch in 2015, the app was geared towards helping new international students and was piloted with one of the largest community college in Canada: 'Sheridan College, Toronto with multiple campuses and over 5000 international students'.
The app guides international students through every step of the process – uploading their study permits, providing a pre-departure checklist, airport arrival assistance, providing a registration checklist, and collecting emergency contact information. Other features are geared at assisting students to settle, helping with needs such as residency, grocery shopping, banking, telecom and places of worship once they arrive in Canada. The app also provides students with details about campus maps, security info, health insurance, immigration compliance, driver’s licenses, parking rules, and much more. Given that students from around the world come to study in Canada, the app caters to serving international students with information in their preferred choice of language. The International Centre team promoted the app during pre-departure orientations held in India and China in July, and to date, the app has been downloaded over 5000 times from the Apple app store and the Google Play store.
Post the pilot, since 2016 the app has grown wide and tall with offerings to domestic students, aboriginal and new immigrants as well and is rolled out at several institutions in Canada and the US. The app is also being used by NGOs and Associations to help their audience with appointment booking, payment collection, interactive maps and more.
iCent app helps with delivering information in a most effective way and manage communication with end users. Also comes with big data analytics and management ready reports.